Privacy Policy
IN THIS PAGE
- Who We Are
- Information We Collect
- How We Use Your Information
- Our Legal Basis
- Sharing Your Information
- Product Suppliers
- Cookies
- Analytics & Advertising
- Marketing Communications
- Data Security
- Data Retention
- Your Rights
- Children's Privacy
- Third-Party Links
- Changes to This Policy
- Contact Us
- Complaints
At UK Shopping Place, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase from our website, UK Shopping Place.
This policy should be read alongside our Terms & Conditions, Cookie Policy, Refund & Returns Policy and any other policies available on our website.
This policy should be read alongside our Terms & Conditions, Cookie Policy, Refund & Returns Policy and any other policies available on our website.
Who We Are
UK Shopping Place operates the website:
https://www.ukshoppingplace.co.uk
Throughout this Privacy Policy, “we”, “us”, “our” and “UK Shopping Place” refer to the operator of UK Shopping Place.
For any questions regarding this Privacy Policy or how we handle your personal data, please contact us through our website’s contact page.
Information We Collect
We may collect and process the following types of personal information:
Information You Provide to Us
When you use our website, create an account, place an order or contact us, you may provide information including:
- Your name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order details
- Account information
- Messages or correspondence sent to us
- Any other information you voluntarily provide
Payment Information
Payments may be processed by third-party payment providers. We do not normally store your full payment card details on our own servers.
Payment providers may collect and process payment information in accordance with their own privacy policies and security procedures.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of visits
- Referral source
- Website interaction information
This information helps us improve our website, services and customer experience.
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Deliver products to you
- Communicate with you regarding your order
- Provide customer support
- Process payments
- Manage your account
- Prevent fraud and improve website security
- Improve our products and services
- Analyse website performance
- Respond to enquiries and requests
- Send important service-related communications
- Send marketing communications where you have agreed to receive them
- Comply with legal obligations
We will only use your personal information where we have a lawful basis to do so.
Our Legal Basis
Under UK data protection law, we may process your personal data under one or more of the following legal bases:
Contract
Where processing your information is necessary to fulfil an order, provide a service or perform a contract with you.
Legitimate Interests
Where processing is necessary for our legitimate business interests, provided your rights and freedoms are not overridden.
Examples may include:
- Improving our website
- Preventing fraud
- Maintaining website security
- Analysing website usage
- Improving customer service
Legal Obligations
Where we are legally required to process or retain certain information.
Consent
Where you have given us permission to process your information, such as subscribing to marketing emails.
You may withdraw your consent at any time.
Sharing Your Information
We may share your personal information with trusted third parties where necessary to operate our business and provide our services.
These may include:
- Payment service providers
- Delivery and courier companies
- Product suppliers
- Technology and website hosting providers
- Analytics providers
- Marketing service providers
- Customer service platforms
- Fraud prevention services
- Professional advisers where legally necessary
We only share information where necessary and take reasonable steps to ensure that third parties handle personal information securely.
We do not sell your personal information to third parties.
Product Suppliers and Order Fulfilment
UK Shopping Place may work with third-party suppliers and fulfilment partners to provide products to our customers.
Where necessary to fulfil your order, relevant information such as your name, delivery address and order details may be shared with the supplier or fulfilment partner responsible for processing and delivering your order.
These third parties are expected to handle personal information securely and only use it for legitimate order fulfilment purposes.
Cookies
Our website uses cookies and similar technologies.
Cookies are small text files placed on your device when you visit a website. They help websites function correctly and can improve your browsing experience.
We may use cookies for purposes including:
- Essential website functionality
- Shopping basket functionality
- Remembering user preferences
- Website analytics
- Understanding visitor behaviour
- Improving website performance
- Marketing and advertising where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
For further information, please refer to our Cookie Policy.
Analytics and Advertising
We may use third-party analytics tools to understand how visitors interact with our website.
These services may collect information such as:
- Pages visited
- Time spent on pages
- Device type
- Browser information
- Approximate location
- Website interactions
This information is generally used to help us improve website performance, customer experience and our services.
Where advertising or remarketing technologies are used, these may use cookies or similar technologies subject to applicable consent requirements.
Marketing Communications
With your permission, we may send you marketing communications relating to:
- Products
- Offers
- Promotions
- New collections
- News and updates
You can unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in our emails, or
- Contacting us through our website
Please note that even if you opt out of marketing communications, we may still contact you regarding orders, account information or important service-related matters.
Data Security
We take appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no method of transmitting information over the internet is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential and should not share your password with anyone.
Data Retention
We will only retain your personal information for as long as reasonably necessary for the purposes for which it was collected.
We may retain information for longer where necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud
- Maintain business and financial records
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Your Data Protection Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Access Your Information
Request access to the personal information we hold about you.
Correct Your Information
Request correction of inaccurate or incomplete information.
Request Deletion
Request that we delete your personal information where there is no valid reason for us to continue processing it.
Restrict Processing
Request that we restrict the processing of your personal information in certain circumstances.
Object to Processing
Object to certain types of processing, including direct marketing.
Data Portability
Request a copy of certain personal information in a structured, commonly used format.
Withdraw Consent
Where we rely on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us through our website.
Children's Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or website functionality.
Any changes will be published on this page, and the “Last updated” date will be amended accordingly.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our website:
UK Shopping Place
Website: https://www.ukshoppingplace.co.uk
We will aim to respond to privacy-related enquiries as soon as reasonably possible.
Complaints
If you are unhappy with how we handle your personal information, please contact us first so that we have an opportunity to resolve your concerns.
You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (ICO).
For more information about your data protection rights, please visit the Information Commissioner’s Office website.
